Frequently Asked Questions
Everything you need to know about OurMenu.
Getting Started
What is OurMenu?
OurMenu is a meal planning app designed for busy families and individuals. It helps you plan your weekly meals and reduce the stress of answering "What's for dinner?" every day.
Is OurMenu free to use?
OurMenu offers free credits when you first download the app so you can try it out. After that, you'll need a subscription to continue using the service.
Do you offer refunds?
No, we do not offer refunds. Please see our Terms of Use for full details.
How OurMenu Works
How are you different from other meal planners?
Unlike other meal planning apps, OurMenu uses AI to understand your specific preferences, dietary needs, and cooking style. We link you to real, tried-and-tested recipes from trusted sources rather than generating generic recipes.
Does OurMenu generate its own recipes?
No, OurMenu links you to real recipes from trusted cooking websites and blogs. This means you get authentic, tested recipes with real photos and reviews from people who've actually made them.
How does OurMenu suggest recipes?
OurMenu uses AI to suggest recipes based on your preferences, dietary restrictions, cooking skill level and complexity.
Can OurMenu accommodate dietary restrictions?
Yes! OurMenu can adapt to various dietary needs including vegetarian, vegan, gluten-free, dairy-free, keto, paleo, and other restrictions. You can set these preferences when you generate.
Can I plan meals for picky eaters?
Absolutely! You can set preferences for what your family likes and dislikes. OurMenu will suggest meals that work for everyone, including kid-friendly options.
Meal Planning
How far in advance can I plan meals?
You can plan as far ahead as you like - whether it's a week, two weeks, or even a month in advance. As long as you have the credits.
What if I don't like a suggested recipe?
You can easily remove it from the plan when you review the meals and regenerate. OurMenu will suggest something else.
Can I plan meals for just myself or for a large family?
OurMenu works for individuals, couples, families of any size, and even roommates cooking together.
What types of cuisines does OurMenu cover?
OurMenu features recipes from cuisines around the world. Tell it what you want, or not. You can explore new flavors or stick with what you know.
Can I use ingredients I already have at home?
Yes! You can tell OurMenu what ingredients you have, and it will prioritize recipes that use those items, helping you reduce waste and save money.
Features & Functionality
Can I add my own recipes?
No but you can suggest for this feature at ourmenu.userjot.com
Does OurMenu generate shopping lists?
Not currently, but this is a feature we're considering for the future. Let us know if you'd like to see it at ourmenu.userjot.com
Can I share my meal plan with family members?
This feature is coming soon! Vote for it at ourmenu.userjot.com
Can I create multiple meal plans?
This feature is coming soon! Vote for it at ourmenu.userjot.com
Can I add notes or special instructions to recipes?
This feature is coming soon! Vote for it at ourmenu.userjot.com
Are the recipes suitable for beginners?
Yes! OurMenu offers recipes ranging from simple weeknight dinners to more elaborate weekend cooking. You can filter by cooking time and difficulty level.
Can I plan meals around my busy schedule?
Absolutely. You can choose quick 20-minute meals for busy weeknights and save more complex recipes for when you have extra time on weekends.
Technical Support
What devices does OurMenu work on?
iOS and Android.
How do I contact support if I have issues?
You can reach our support team at [email protected]
Feature Requests
Can I request new features?
Absolutely! We'd love to hear what features would make OurMenu more useful for you. Visit ourmenu.userjot.com to vote on upcoming features and suggest new ones.
How do I know what features are coming soon?
Check out our feature roadmap at ourmenu.userjot.com where you can see what we're working on and vote for features you'd like to see prioritized.