Terms of Service
Simple and straightforward terms for using OurMenu.
1. Introduction
Welcome to OurMenu ("the Application"). By downloading or using the Application, you agree to be bound by these Terms of Service.
You must be at least 13 years old to use the Application. If you are under 13, you need parent or guardian permission.
2. Application Services
2.1 Features
- AI-generated meal plans and recipes
- Meal planning calendar
- Dietary preference customization
- Recipe saving
2.2 Pricing and Credits
The Application uses a credit-based system:
- New users receive 50 free credits (expire after 30 days)
- Subscription credits expire 30 days after purchase
- Prices shown in the Application are in your local currency
- Subscriptions automatically renew unless cancelled 24 hours before renewal
- Manage subscriptions through your app store account settings
- No refunds for unused credits or partial subscription periods
2.3 Third-Party Services
The Application utilizes the following third-party services. These services are governed by their own terms and privacy policies, and the Service Provider is not responsible for issues caused by those external services.
3. Health Disclaimer
OurMenu is not a health or medical application. The recipes and meal plans provided are for general informational purposes only.
The AI-generated recipes may not be accurate, complete, or suitable for your specific dietary needs, allergies, or health conditions.
Users should:
- Verify all recipes and ingredients before preparation
- Check for potential allergens
- Consult a qualified healthcare provider for medical dietary advice
- Use personal judgment when preparing food
The Service Provider is not responsible for any health issues, allergic reactions, or other consequences resulting from the use of recipes provided through the Application.
4. User Conduct and Obligations
You agree to:
- Use the Application lawfully and in accordance with these Terms
- Maintain the security of your account
- Not share your account credentials
- Not reverse engineer, decompile, or copy the Application
- Not abuse the credit system or create multiple accounts
- Not use automated tools, bots, or scripts
- Not harass other users or Service Provider staff
- Not interfere with or disrupt the Application's operation
The Service Provider may suspend or terminate accounts that violate these Terms or engage in abusive behavior.
5. Internet Connection and Data Usage
The Application requires an active internet connection (Wi-Fi or mobile data). The Service Provider is not responsible if the Application does not function due to lack of internet access.
If you use mobile data, your mobile network provider's charges will apply. This includes roaming data charges if you use the Application outside your home territory. You are responsible for all such charges.
6. Data and Privacy
The Application stores and processes personal data to provide the Service. Please review our Privacy Policy for details on data collection and usage.
We strongly advise against jailbreaking or rooting your device, as such actions could expose your device to security vulnerabilities and may result in the Application not functioning correctly.
7. Intellectual Property Rights
All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of Indiego Lab Pte Ltd. You may not copy, modify, translate, reverse engineer, decompile, or create derivative versions of the Application or its content.
8. Disclaimer and Limitation of Liability
The Application is provided "as is" and "as available" without warranties of any kind. The Service Provider does not warrant that:
- The Application will function uninterrupted or error-free
- All recipes or content will be accurate or suitable for your needs
- The Application or servers are free of viruses or harmful components
- Defects will be corrected
To the maximum extent permitted by law, the Service Provider is not liable for any indirect, incidental, or consequential damages arising from your use of the Application.
9. User Responsibility
You are responsible for your use of the Application. You must not violate these Terms, misuse the Application, break applicable laws, or infringe the rights of others when using the Application.
10. Account Termination
The Service Provider reserves the right to suspend or terminate your account at any time if you violate these Terms or engage in conduct harmful to other users or the Service Provider. Upon termination, you will lose access to all remaining credits without refund.
You may terminate your account at any time by deleting the Application from your device and ceasing all use. The Service Provider may retain certain information as required by law or for legitimate business purposes.
11. Updates and Application Availability
The Service Provider may update the Application from time to time. You will need to download updates to continue using the Application. The Service Provider does not guarantee that the Application will always be compatible with your device's operating system.
The Service Provider may cease providing the Application at any time without prior notice. Upon termination, you must stop using the Application and delete it from your device.
12. Changes to These Terms
The Service Provider reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. For significant changes, additional notice may be provided via email or in-app notification.
Your continued use of the Application after changes become effective constitutes acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Application.
13. Miscellaneous
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Service Provider regarding the Application.
You may not assign or transfer these Terms or your account without the Service Provider's prior written consent. The Service Provider may assign these Terms at any time without notice.
14. Contact Information
If you have any questions about these Terms, please contact us at [email protected]
Effective Date: November 18, 2025
Last Updated: November 19, 2025